About Us

Aloha Pet Resort & Spa

Our mission statement is...

to provide a fun, safe, and enriching environment for your pet through service and interaction with a loving, knowledgeable, and highly trained staff.

Aloha Pet Resort & Spa is...

committed to your pet’s ultimate experience: Aesthetically pleasing with a tropical vacation vibe throughout the resort, our facility is impeccably clean, fresh and provides superb care for your pets.

You can have peace of mind your keiki (child) is being taken care of the “Aloha” way.


From Pet Lovers Like You!

  • Highly recommend getting the live video feed. Kept dad's nerves in check as it was the first time we had left our little girl with someone other than family. This place has the added touch of treating the guests as their own pets and I just love that! Will be using again.

    Royce Moore Avatar Royce Moore
    February 12, 2024
  • It’s been a minute since this lil guy got in for a spa day, and BOY did he get pampered. Not only did the groomer do fantastic, but my boy is so happy! He has been smiling and showing off his wiggle butt since he got home!

    Rachel Feikema Avatar Rachel Feikema
    January 30, 2024
  • I love the staff at Aloha and the groomers are the best of the best with my IrishDoodle and my Shih Ztu girls!

    Bobbi Feist Avatar Bobbi Feist
    January 25, 2024
  • This was Lucy’s first visit to Aloha and it was great!! Allie loves and takes care of my little girl!! She came out looking and smelling so good!! I couldn’t be happier!! Thanks Allie and the rest if the staff for such a great visit!! 😍 By the way, she loves her blue ball is please disregard that in her mouth!! She had such cute bows in her hair and bandana! Thoughtful touches!!

    Pam Trenkamp Avatar Pam Trenkamp
    January 18, 2024
  • We have been going there for doggie daycare for few months. I am amazed at how happy our dog is to be there, and yet he is also so excited to come back home. He plays with other dogs his size, I love that they also "test" them first, he has never gotten hurt, only licked to death by other dogs. 🙂 Staff is very professional, responsive and obvious dog lovers. Every time we walk in, my big pup tinkles on their floor. They make it feel normal. Definitely gret place to take your dog for fun play with new friends.

    Christopher Baker Avatar Christopher Baker
    January 10, 2024

Meet Our Staff

Aloha Pet Resort & Spa


Heather Robson


Aloha Pet Resort and Spa came to be when I saw a need for high-end care and luxury accommodations for pets. As a Veterinary Technician, I’ve been in the pet industry for over 25 years and see a huge change in what people want for their pets. They want them to be happy, healthy and beautiful. I believe that our pets deserve the best and I have the experience to bring that quality of service to Aloha Pet Resort and Spa. I can’t wait to meet your furry family friend.

Lacey Krouse

Lacey Krouse


My husband, Mark, and I reside in Waterloo with our daughter Brooklyn. I have 2 yorkies, Bean and Max. Before becoming the manager at Aloha, I brought Max in for fitness club and grooming services and have never looked back.  I love Aloha’s unique and customizable options for care throughout the entire facility! I love getting to know all of our guests (both 2 legged and 4 legged!) and working with them to create the best experience for them while they are here.


Sarah Lindholm

KPA Certified Training Partner

Ever since I was a kid, I always knew that when I grew up I wanted to be around animals. From being kennel staff at a veterinary hospital, to cremating pets for nearly a year and a half, I found that nothing compares to just how rewarding the pet care industry is. Having people entrust us with their beloved pets is a huge responsibility, and one I am honored to take on! I continually seek further education in the field of dog language and behavior!


Joy Shreve

Certified Dog Trainer

My name is Joy and I am a certified dog trainer and behavior consultant. I got into dogs through training pet dogs in obedience and other basic skills. My passion is for teaching animals with love and positive reinforcement. I do both training and fitness club at Aloha, both of which I love! My favorite thing is getting to personally know each dog and his or her unique personality.

Sierra Spitzer

Sierra Spitzer

Fitness Club Supervisor

At Aloha you can find me up front greeting you and your fury friend, running around in fitness club, and everything in between! I came to Aloha just looking for change and always having a love for animals I felt I would really enjoy it and I have loved every moment since. I will be attending school next spring with a double major in Botany and Business with aspirations of owning my own business someday. When I’m not at Aloha you can find me outside enjoying the world and spending time with my dogs and family. I love being a part of a company that values not only its customers but every single employee they have. Everyday I get to come into work just brings me so much joy!

Casey Clubb

Casey Clubb

Lodging Supervisor

I am passionate about making sure each dog on vacation with us is as comfortable as possible. As a recent graduate from UNI, I am excited to stay in the Cedar Valley caring for your pets full time. At home, I spend my time with friends, my kitty, Greta, and my puppy Archie. I can't wait to meet you and your furry friends!


Sam Schwickerath

Marketing Coordinator

Being both a dog person and a marketing professional makes working for Aloha the best of both worlds. I enjoy having the opportunity to promote Aloha's amazing services and come up with fun, new ideas for your pets. I currently reside in Cedar Falls with my husband, Joe, and two dogs, and in my free time I enjoy just about any outdoor activity. I'm excited to continue making Aloha a fun place for all of our furry guests to visit!


Mekka Sims

Pet Stylist

I’ve always been an animal person since I was a kid. I used to volunteer at the local shelter, always asked my parents for new pets and the zoo was always my number one pick when we went on vacation! I knew I always wanted to work with animals but never knew what the right path for me was. Grooming stood out to me while going to school at Kirkwood Community College. I switched my career to grooming and have been doing it since. I love dogs, they have always been my favorite animals. I have my own dog named Nimbus. He's a 3-year-old Shiba Inu. He definitely keeps me on my toes. I also have a cat named Minx who is the sweetest girl ever. I’m married to my high school sweetheart Mekhi, who I married in June of 2023. I’m so happy I chose Aloha to be my work home. The staff makes you feel so welcome, you can tell we all love the dogs that come in.

joy bio

Joy Back

Pet Stylist

I have worked with pets and their parents for almost four years. I have always had an interest in the upkeep of pets before I understood grooming was a career. I remember being six years old and unsuccessfully trying to cut my family's chihuahua's nails with human nail clippers! Dogs have always been a big part of my life, and I am passionate about communicating with every pet parent to keep their furry friend as happy as possible. I cannot wait to get to know your pet and provide quality care! 

rayanna bio pic

Rayanna Schaefer

Event Coordinator

I recently graduated from the University of Northern Iowa, with a degree in Interactive Digital Studies. I have grown up and been around animals my whole life, which is what brought me to Aloha. I love being able to come to work and spend my day caring for, and having fun, with all of your fur babies! 

Caitlyn O'Malley

Caitlyn O'Malley

Customer Care Specialist

I'm a freshman at the University of Northern Iowa studying business management. After becoming a fur mom to my miniature goldendoodle Wrigley, I truly found my passion is caring for our furry friends.  My goal is to provide the best care possible for your loved one and continue to expand my knowledge within the pet care industry. 

Rylie H

Rylie Olsen

Fitness Leader

I am a fitness leader and work lodging shifts at Aloha. I have wanted to work with animals and love being around them, which brought me to Aloha. Learning each individual animal and their personality brings me so much joy. I am currently in school for the physical therapy assistant program. I enjoy spending time with friends, being outdoors and playing tennis. I love working for a great company with staff that makes it easy to enjoy work every day!


Olivia Ketter

Fitness Leader / Customer Care Specialist

I am a senior at North Tama High School. I have always loved being around animals, which led me to wanting to work in a place that would allow me to work with and care for them. When I found Aloha, I knew it was a perfect fit! I absolutely adore working with all the dogs, whether it be in Fitness Club or Lodging shifts. It is so much fun learning each dog's personality! 


Ellie Boyens

Fitness Leader / Customer Care Specialist

I am a junior at the University of Northern Iowa studying Business Administration. I've been a huge animal lover ever since I was little. I grew up on a farm and had my own ducks and a cow. I've been in the pet care industry for a few years and came to Aloha after moving to the Cedar Valley. I absolutely love the environment at Aloha and all the furry friends that come with. I can't wait to grow here and get to know all of you and your beautiful pets! 

tori bio

Tori Heath

Fitness Leader / Customer Care Specialist

I have been at Aloha for a couple months now, and I have loved every minute of it! I have always been a huge animal person and growing up with dogs really made it easy for me to fall in love with Aloha! I am originally from a small town in Illinois and will be starting nursing school in the fall! If I'm not at Aloha, you can find me at home studying or spending time with friends. I can't wait to get to know all of you and your beautiful pets! 

lexie m

Lexie Magnani

Fitness Leader

I am a senior at the University of Northern Iowa and currently triple major! I really enjoy hanging out with my friends, being outdoors, and traveling in my free time. I have always loved animals, especially dogs! All of the fur kids that come to Aloha give me the opportunity to learn more about our four-legged friends! I love the environment at Aloha and always getting to be in a fast-paced and fun environment. Being a Fitness Leader and Lodging Attendant is more than I ever could have imagined. I can't wait for my future here at Aloha! 


Carley Reese

Fitness Leader

I’m an accounting major with a minor in ethics at the University of Northern Iowa. I love everything artsy, whether it's painting, drawing, or embroidery. I also love my pets! My dog's name is Winston and I have a frog named Bean. Aloha has allowed me to learn more about furry friends, especially my own! 


Savana Spitzer

Fitness Leader / Lodging Attendant

I am currently a junior in high school and I have two fur babies at home: Oliver and Piper! I also have a sister and three brothers and currently live in Waterloo with my father and brother. Outside of Aloha, you can find me traveling with family, hanging out with friends, studying, and playing with my dog, Oliver. I came to Aloha because my sister, Sierra, is the Fitness Club Supervisor, and she always talks highly of Aloha. I also have a love for animals, so when looking for new jobs, I thought there would be no better place than Aloha! At Aloha, you can find me in lodging, taking care of boarding pets, and taking care of your fur babies out in Fitness Club! 


Lizzie Davis

Fitness Leader

I graduated in Veterinary Assisting at Hawkeye Community College. I enjoy horse-back riding in my free time and love all animals. I also have a dog named Ellie! In the future, I hope to work more with horses and dogs. Aloha has given me a chance to love dogs even more, and learn more about them no matter the breed!


Madison Van Otterloo

Fitness Leader

I have been an employee at Aloha for a few months now, and I love getting to spend time with and care for the pets here! I have been an animal lover my whole life which made it easy to love working here. I am currently working on my Master’s in Clinical Mental Health Counseling at the University of Northern Iowa. When I’m not at Aloha or in class, I am at home spending time with my cat Murphy and my ferrets Tito and Pablo!


Maya Douglas

Fitness Leader

I am currently going to school at the University of Northern Iowa. I have been around pets and animals before I could even walk, so being able to watch our four legged friends live their fullest life is too much fun! When I’m not at Aloha I’m usually hanging out with friends, or in the warm months on the river with my own fur baby Coco!

arabella bio

Arabella Hellenthal

Lodging Attendant

I am currently a Junior at Cedar Falls High School. At home, I have 3 dogs and 5 cats. I grew up around a lot of animals, so when I learned about Aloha, I knew it would be a perfect fit for me! I love getting to see all of the different dogs that come in and learning about each dog's personality! 


Annalise Gilbert

Lodging Attendant

I am a junior at cedar falls high school. I enjoy theater, archery, dance and love all animals! I also have two dogs named Daisy and Nellie and a cat named Rae. I want to get a biology degree and hope to become a veterinarian someday!

Adalyn Schwab

Lodging Attendant

More about Adalyn coming soon!

Allie Williams

Pet Stylist

More about Allie coming soon!

Devyn Lamb

Fitness Leader

More about Devyn coming soon!

Bella Rhea

Fitness Leader

More about Bella coming soon!